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Terms & Conditions
By accessing this website, you accept these terms and conditions. If you do not agree with them, please do not use this website.
- This website is for use strictly by trade customers that are 18 years and over. No access to prices and on line ordering will be given to those who are not traders as defined
- In order to assist in defining genuine traders, all customers wishing to buy from Kevco Wholesale Ltd must supply two verifiable trade references. This must include the full company name, address and phone number. Trade referees are your current suppliers from whom you have purchased items in the last 6 months. If you object to providing these details, we resever the right to reject your account application. Trade references are not for credit terms - they are only used to verify your trader status and are treated in confidence.
- We reserve the right to delete or remove registration details of anyone not providing the required information on registration to prove their trader status
- All prices are correct at time of publication; however, we reserve the right to change prices at any time withour prior notification
- All trade prices are shown excluding VAT
- We aim to despatch stock goods within 24 hours of the order being placed, unless the order is received after 12 noon on Friday, in which case, they will usually be despatched the next working day. Any items that have to be ordered from the manufacturer are usually despatched within 7 - 10 working days, although please allow upto 21 working days. During peak periods, delivery may take slightly longer
- Working days are Monday - Friday (except for UK Bank Holidays), 9am - 5pm
- It may be necessary to send items separately if not available for despatch with main order. This will not incur any extra delivery charges
- Images and descriptions are for reference only and may differ slightly from the actual item sent, especially packaging as manufacturers may change this without prior notification to us, sizes are approximate
- We reserve the right to reject any order placed with us without giving any reason. If an order is rejected, we will attempt to notify the buyer by using the email address given
- Strictly NOT "SALE or RETURN"
- All products are subject to availability
Returns / Refund Policy
- Important: Before returning damaged or faulty goods, you must contact Kevco Wholesale Ltd via email at sales@kevco.co.uk.
- If we receive no prior communication, we reserve the right to refuse delivery of unauthorised returns
- All damages or shortages must be reported to us within 3 days of receipt of goods
- A full refund for faulty goods will be made
- We cannot be held liable for orders shipped in good faith to an incorrect address due to wrong details having being entered during the ordering process
Payment Security Policy
- Our Payment Service Provider is Sage Pay (formerly Protx) - the largest independent payment service provided (PSP) in the UK and Ireland. Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay's utmost priority to ensure that transaction data is handled in a safe and secure way
- Sage Pay uses a range of secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards
- Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable
- Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation
- In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL
- So when buying through our site, you can be sure that you are completely protected
- More information about shopping securely with Sage Pay can be found at www.sagepay.com/shoppers
Privacy Policy
- Any personal information provided to us will only be used and recorded in accordance with the Data Protection Act. We will not share or sell any information to any other party
Company Information (Registered Office)
- Kevco Wholesale Ltd, Unit 16 Petteril Side,Harraby Green Business Park, Tannery Road, Carlisle, Cumbria, CA1 2SS
- Tel: 0871 811 11 00
- Web: www.kevcowholesale.co.uk
- Email: sales@kevco.co.uk
- Co Reg No: 06626753
- VAT Number: 935 4289 01
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